Shipping
To prevent overproduction, we don't hold large stock. Instead, your items are made on demand specifically for you.

• Production: It takes about 2 to 4 business days to create and pack your order.
• Delivery: Once shipped, it takes around 2 to 7 business days to arrive. You will receive a tracking link via email.

Returns
Not quite what you expected? No problem. You can return any unused items within 14 days of receiving them.

You can send your package directly to our address below. Please include a small note inside the package with your order number, so we know it belongs to you. (Return shipping costs are at your own expense.)

Ethereal Haven Returns
Stevinstraat 233
2587 EH The Hague
The Netherlands

Refunds
Once we receive your return in good condition, we will process your refund back to your original payment method within 7 days.